Please Disconnect the Device and Reconnect Again

Follow these steps below.

1. Unplug the modem from its power source
Once your modem is unplugged, all of the lights on the modem should go off. If the lights are on after y'all disconnect it, y'all may accept a battery backup that also needs to exist disconnected. And so get ahead and disconnect that, too.

ii. Unplug the router from its power source
Not sure if you take a router? Routers are connected to your modem with an Ethernet cord and will accept several boosted Ethernet ports to manually connect computers. Common brands include Linksys, Netgear, Cisco, Belkin and D-Link.

3. Tighten the coaxial cable connector on your modem
Use your hand or a small-scale vii/16-inch wrench to brand sure the cable connection is secure.

4. Reconnect the modem to its power source
Expect until it has fully restarted and the lights on the modem turn on. This can take upward to a few minutes. And if you lot apply a battery backup, be certain to reconnect it now.

5. Reconnect the router to its power source
Wait until it has fully restarted. This too can take up to a few minutes.

6. Cheque your net connection
Open your web browser and visit optimum.net. Once the page loads, y'all'll exist good to go.

Not connected? Unplug the modem and router again, restart your computer and so repeat Steps 3 - 6. If yous are still having problem, contact our customer service team.

Reset Your Digital Cable Box

Scientific Atlanta Digital Cable Box Hard disk drive or SD

There are two ways to reset your Scientific Atlanta cablevision box:

Pick 1

one. Unplug your cable box from either the wall outlet or the box itself.
2. Look 5 seconds and plug it dorsum in.
3. During the reset process, the digital cable box volition display hold followed by turn on. This may accept 3-5 minutes.
4. When the forepart panel on the digital cable box displays the time, the reset is complete.
5. Turn on your Tv set and cable box. There may be a slight filibuster while the card screen loads.

--- OR ---

Choice 2

one. To restart the digital cable box, simultaneously press VOL+, VOL- and INFO on the front of the digital cable box and concur until the digital cablevision box shuts downwards.
2. Release the buttons and the digital cable box will automatically reset. During the reset process, the digital cable box volition display concur followed by turn on. This may take 3-v minutes.
three. When the front console on the digital cable box displays the time, the reset is complete.
iv. Turn on your TV and cable box. There may exist a slight delay while the menu screen loads.

Samsung Digital Cable Box HD

In that location are two ways to reset your Samsung HD cable box:

Option 1

ane. Unplug your cable box from either the wall outlet or the box itself.
2. Expect 5 seconds and plug it back in. The reset process may have 3-five minutes.
3. During the reset process, the cable box may display a serial of numbers, characters or letters.
4. When the front panel on the digital cablevision box displays turn on, the reset is complete.
v. Turn on your TV and cable box. There may be a slight delay while the card screen loads.

--- OR ---

Option 2

1. To restart the digital cable box, simultaneously press VOL+, VOL- and INFO on forepart of digital cable box and hold until the digital cable box shuts down.
two. Release buttons and the digital cable box will automatically reset. The reset process may have 3-5 minutes.
three. During the reset process, the cable box may display a series of numbers, characters or letters.
4. When the front end panel on the digital cable box displays turn on, the reset is complete.
5. Turn on your Television receiver and cable box. There may be a slight delay while the menu screen loads.

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Source: https://www.optimum.net/pages/tv/reset-your-cable-modem.html?s_cid=...

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